Our Elder Care Study
is underway

Thank you to everyone who signed up for the study.
New families can still sign up for Elderella. Get started today.

The Elderella Elder Care Study is funded by the Centre for Aging + Brain Health Innovation (CABHI), powered by Baycrest. Study participants are using the Premium version of Elderella free for a year and shaping what we build next.

An illustrated group of older adults and the family members, friends, and care professionals who help look after them

What the study involves

Use Elderella with your family

Free access to Elderella Premium for a full year. Elderella captures your elder's care details so nothing gets forgotten, and helps you build a care team that sees only what you choose to share.

Share your experience

We want to understand how Elderella fits into your life. What's helping, what's missing, and what would make the biggest difference.

Shape what gets built

Your feedback directly influences what comes next; the features we build, the problems we tackle. Your experience informs every decision.

Help families like yours

Help us learn what actually helps, and shape how family caregivers are supported.

What participants do

Everything fits around their schedule: a short welcome call, four short surveys and, for some participants, an end-of-study conversation.

Required

  • Use Elderella as part of their caregiving through December 24, 2026.
  • Have a 15-minute welcome call with our team to get set up.
  • Complete four short surveys: a baseline at the start (~20 minutes), a check-in two days later (~10 minutes), a midpoint survey in October (~10 minutes), and a final survey in December (~20 minutes).

If invited

  • Have an end-of-study conversation (~30 minutes, December 2026). We'll invite a small number of participants to share what changed and what worked for them.

How we'll use what you share

Your survey responses and conversation notes help us understand how Elderella works for real families.

  • We report aggregated, anonymized findings to CABHI (our funder) and may include them in presentations, case studies, and white papers.
  • We may use anonymized quotes from your conversations, but only with your permission (you chose whether to give it when you signed up).
  • Your family's care details are never shared with CABHI or anyone else. What you store in Elderella stays between you and your family.
  • All data is stored in Canada (Google Cloud, Montreal region) and encrypted in transit and at rest.
  • Data retention: Study data is kept for 5 years after the study ends, then securely deleted.

Your privacy and rights

  • All CABHI reports use aggregated or anonymized data. You will not be personally identifiable in any report, presentation, case study, or white paper.
  • Elderella is not a medical device. We don't make clinical claims about treating or preventing any condition. Our work focuses on the caregiving experience and helping families stay organized, informed, and supported.
  • Conversations with our team are recorded only with your permission, for internal use, so we can review what was discussed. Recordings are stored securely and are not shared outside the Elderella team.

If you change your mind

You can withdraw from the Elderella Elder Care Study at any time. No questions asked. Email hello@elderella.com.

  • Your Elderella Premium access ends, but you keep full access to Elderella's Free plan.
  • Data already collected (survey responses, conversation notes) may still be used in anonymized, aggregated form, but no new data will be collected from you.
  • You will not be contacted for further surveys or conversations.

Backed by CABHI

Elderella gratefully acknowledges the support from the Centre for Aging + Brain Health Innovation, the Innovation, Science and Economic Development Canada’s Strategic Science Fund, the Ontario Ministry of Colleges, Universities, Research Excellence & Security, and the Baycrest Foundation.

The Centre for Aging + Brain Health Innovation (CABHI), powered by Baycrest, was established in 2015 to support researchers, clinicians, and innovators, as they develop, validate, scale, and promote the adoption of innovations that improve the lives of older persons, including those impacted by dementia. CABHI is a unique collaboration of healthcare, science, industry, not-for-profit, and government partners. Through its funding programs and tailored acceleration services, including access to diverse end user groups, CABHI advances transformative aging and brain health innovations across Canada and the world.